IMPORTANT INFORMATION
SHIPPING INFORMATION
• Orders are dispatched within 1–2 business days after payment is received.
• For deliveries within the UK, we use Royal Mail Tracked or DPD services.
• The estimated delivery time is 1–3 business days.
• For orders over £200, shipping is free of charge.
• All orders are carefully packed to ensure products reach you safely and undamaged.
• If your parcel arrives with visible damage, please contact us immediately by email or phone.
RETURN POLICY
To ensure high quality and customer satisfaction, we prepare each product with the utmost care. According to UK consumer protection law, private buyers have the right to withdraw from a distance contract (order) within 14 calendar days of receiving the goods. Important:
• The returned product must be unused, undamaged, and in its original packaging.
• Return shipping costs are the responsibility of the buyer.
• Before returning an item, please always contact us first – we will discuss the details individually.
• If the product was damaged during transport or is faulty, please notify us within 48 hours of receipt – we will work together to find a solution. Contact for returns and questions.
Our goal is to ensure that every customer is satisfied with their purchase. If you have any questions or issues, please do not hesitate to contact us – we will find a solution together.
TERMS & CONDITIONS
1. General Provisions This website is owned and operated by Justica (“We”, “Our”). By purchasing our products, you agree to these terms and conditions.
2. Orders An order is considered valid once we receive your payment and send you an email confirmation. We reserve the right to reject an order for reasons such as the product being out of stock, payment issues, or suspected fraud.
3. Delivery Orders are delivered within 1–3 business days within the UK. Delivery times may vary due to courier operations or holiday periods. We are not responsible for delays caused by third parties.
4. Prices and Payments All prices are listed in British pounds sterling (£), including VAT where applicable. Payments are processed via a secure payment system.
5. Returns Returns are carried out in accordance with our Return Policy (see separate section).
6. Liability We are not responsible for any loss or damage resulting from improper use of the products or circumstances beyond our control.
7. Privacy Your data is processed in accordance with our Privacy Policy.
8. Applicable Law Contracts are governed by the laws of England and Wales. Disputes shall be resolved in UK courts.
